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You can either scroll through the pages below to find out more or use the 'Telecare Menu' to the right of this page for easier navigation from page to page. |
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Telecare refers to a range of equipment and associated services which support and enhance safety and independence at home. Telecare equipment mainly consists of basic community alarms and pendants various sensors which can automatically detect risks to the user.
The main benefits of Telecare are that it may be possible for you stay at home for longer rather than have to go into full-time residential care. It can also support formal and informal carers by giving them added peace of mind. For an information leaflet about ‘What is Telecare’, please see the information leaflet section.
The equipment can sense risks such as smoke, gas, carbon monoxide and falls and automatically calls for help through a dedicated control centre which operates 24 hours a day, 7 days a week. For further information about the equipment and what it can do can be found please see ‘Telecare equipment factsheet’ that can be found in the information leaflet section.
Click here if you would like more information on telecare
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Moray Lifeline Service
The Moray Lifeline Service provides vulnerable people with round the clock monitoring and support and a way of summoning assistance in an emergency even when the telephone is out of reach.
The Service includes a basic alarm system as well as a range of Telecare sensors which are used to support people with more complex care needs.
You will need a home telephone line for Moray Lifeline Service to work.
The installations of basic community alarms and enhanced Telecare packages are dealt with by the Moray Lifeline Team who are based at Spynie Hospital in Elgin and can be contacted on 01343 544166 or by email to
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The Moray Lifeline team has a team leader, two part-time installers and a part-time administrative assistant.
We are currently working hard to develop the service to embrace new technologies for our service users for example by updating our written information and giving informative talks around the community to groups such as Patient Participation Fora and the Elgin Tenants’ Forum..
If you would like us to come along and talk to your group about the Moray Lifeline Service please contact Des Johnston on 01343 567183 or by email at
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We can also provide DVDs which give more information about the equipment and how it can be used in the home. We also have a selection of digital stories made by service users and their families across Scotland which tell their personal experiences of using Telecare. If you would like a copy of any of these, please contact Lorna Bernard on 01343 567185 or by email at
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To see some local digital stories, please click here (takes you to digital stories section) |
Telecare is suitable for a variety of people, these groups include:
- Living by yourself for long periods of time
- Live with person unable to cope with an emergency on their own
- Risk because of restricted mobility, ill health or frailty
- Risk from domestic violence
- Living in an isolated location
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The key benefits this service can offer are:
- Extra reassurance for people living alone
- Immediate response in an emergency
- Support for carers
- Access to a range of sensors for enhanced safety if your situation changes
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Telecare
